Primadonna boat/barge tour reviews — 1 to 30 of 54
Sheila S.
1 month ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The biking was scenic and beautiful. The best biking was in Budapest and then in Austria on the last day. It was an experience I will never forget.
Sally D.
1 month ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
While some of the routes were challenging at times because they weren’t marked well, the biking part of the trip was phenomenal.
The ship food was excellent!
Martin S.
1 month ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The entry into Budapest with the sun setting on the Parliament building was a once in a lifetime experience.
Ric B.
1 month ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The bike rides and the night view of Budapest.
Please improve the GPS file for the last day of biking as the end doesn’t agree with the new ending at Marbach from Melk. We used the Danube river crossing at the power plant and damn from Melk to Marbach at Wehr Melk Damn.
Brad S.
2 months ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The most memorable part of the trip was leaving Budapest after dark and floating past the lighted buildings and monuments along the Danube. The biking along the River was beautiful and diverse; wine country from Krems to Marbach was very pretty. Most of the routes were along bike paths though some intermittently were on rural roads and through the cities of Vienna and Budapest. Some days biking were very warm, but there were a couple of cold days with temperatures less than 10 degrees C. Its a good idea to come prepared for cool and rainy days both biking and sightseeing; layers with a hooded raincoat was essential. My wife and I are fit bikers riding often in the Colorado mountains, but opted for eBikes on the boat cruise. No regrets on this decision, we road with minimal eAssistance most of the time, but when the winds, and sometimes rain, came up on long rides, or we wanted to catch sites off the main route we had the ability to extend our rides and still make the timing to meet the boat at the next city.
Penny S.
3 months ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Optional city tours were available when we weren’t cycling. I recommend them because we learned history & facts about where we were. The organ concert in Linz was a wonderful experience too.
The boat was great. The staff was helpful and friendly, the meals were good, reflecting the region and our lowest deck room was comfortable. It did surprise us the first morning how close to the water level our window was!
The last day, cycling through vineyards and villages in Austria was delightful.
We would recommend this trip to others. The terrain is easy so you can enjoy your surroundings. We were glad we opted for the e-bikes. The Primadonna doesn’t provide Read More helmets though but sold them in their little bike shop on board for €35, so we bought them.
Most of the people on the trip are retirees. Not many young people. They still have to work! They would enjoy it too though.
Penny S.
3 months ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Optional city tours were available when we weren’t cycling. I recommend them because we learned history & facts about where we were. The organ concert in Linz was a wonderful experience too.
The boat was great. The staff was helpful and friendly, the meals were good, reflecting the region and our lowest deck room was comfortable. It did surprise us the first morning how close to the water level our window was!
The last day, cycling through vineyards and villages in Austria was delightful.
We would recommend this trip to others. The terrain is easy so you can enjoy your surroundings. We were glad we opted for the e-bikes. The Primadonna doesn’t provide Read More helmets though but sold them in their little bike shop on board for €35, so we bought them.
Most of the people on the trip are retirees. Not many young people. They still have to work! They would enjoy it too though.
Laura Leanne S.
3 months ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The evening cruise out of Budapest with all the illuminated building was so amazing.
Take your time in the smaller towns and cities as you bike to the larger cities. Most of the big cities are more difficult to get around. With the exception of Vienna, the guided tours were superb.
Heidi A.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
We enjoyed biking off the route to visit some small towns. Google maps worked great to get us back on track to meet the boat. Really appreciated the knowledgeable guides on the Vienna and Budapest bus tours.
Gunnlaugur B H.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The spectacle surrounding along the river, the cycling part, the good service on board.
Tips : It could be a good idea to arrange some stops for tasting visits, local wine, other local indigence, in the cycling tour.
Deborah H.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The Danube is one of the top places to bike in Europe – and I’ve done it many times over the last eight years. However, I did not enjoy the Primadonna. I wish that Tripsite would’ve told me that it was a “bargain” cruise. The staff was not very professional, and although breakfast was very good, dinner was somewhere between OK and unacceptable. Worst thing was the bike route description briefing. The cruise Director talked in circles and you never had a clear understanding of what you were doing. We had to ask a lot of questions and make notes to be clear. Many people in my group struggled - and the printed hand out they gave us was worthless.
Very disappointed in Tripsite for letting me book this for my group. I feel it was their responsibility to tell me that the Primadonna and it’s staff were the bottom of the barrel on the Danube boat and bike list, compared to others they offer.
In sales, they call that: managing expectations.
I wish we would’ve taken the Manon (which I did last Summer) – far better in every sense.
Michael K.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
It was an amazing trip, only issue was getting an e-bike as a tall person. I was able to get one from a local bike shop in town who were great, but if It was something that caused a little more work on my part and considerable worry that it would be there.
Michael K.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Everything was amazing. Great trip. If you need to rent a bike in Passau for taller ebike riders the shops in passau are great.
timothy c.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Good trip. I knew of 2 people who complained of having a "cold" toward the end of the tour. 3 days after returning home I tested positive for covid having minor symptoms. Not the fault of Tripsite but I think you should be aware.
Kathryn V.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
This is the BEST Vacation!!
I’ve had a lot of great adventures-but the Bike & Barge 4 Countries Tour topped the list.
Riding everyday was my favypart o
Helen C.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Bicycling along the Danube cycling trail was such a great experience! The route maps were good for following our daily ride.
Margaret F.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The food on this ship was amazing - tasted good and also was amazingly presented. The staff was really terrific also. I would go on this trip again, on a different river though. The Primadonna is a first class ship, well-appointed and very comfortable.
Leslie D.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Waking up to a new adventure every day. So easy to get on and off the boat and enjoy the various stops while biking.
Lynette B.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Passau to Vienna aboard the Primadonna
Austria
It was 8 days of awe! From the moment that we stepped on the boat the magic began. Biking along the Danube is something that we will never forget. Every town and the landscape is absolutely breathe taking.
The only suggestion I would have is to ensure that it is made very clear where the pick-up is for the bus transfer. We almost missed our pick-up.
Melinda A.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
The Primadonna was comfortable, well-organized, had good food and created a good tour of beautiful parts of Europe. The bikes were easy to ride and very high quality. My biggest concern is that without GPS, the routes were impossible. Even the few German speakers had trouble with the routes. I would not recommend this trip to anyone who does not know how to use it. I believe you have to have a specific plan for your phone ( and/or a European SIM card. The ship claims to have wi-fi but it is erratic. I could not text or email most of the trip. The tv’s in each room had no English channels so we were not able to track the news. We were the only Americans on the ship so we good friends of other nationalities and that was great.
Virginia D.
1 year ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
It would have nice to have access to a tire repair kit or at the very least, a way to contact bike repair shops that are open. It would have been nice to be able to order water and not have to pay $7 for a bottle. It would have been nice to have shorter rides so that we'd have time to stop and see the sights along the way.
William W.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Ship was very nice and staff were friendly and helpful. Everything was spotless clean and bed was comfortable. Dinner meals were pretty mediocre and some of sack lunches included greasy deep fried items. Bikes were in excellent condition and the bike routes were fine, but the written descriptions for navigating the routes were indadequate.
Tripsite Team • 2 years ago Tripsite Staff
Thank you so much for your comments! I'm sorry to hear about the route descriptions, the ability to navigate is essential on our tours and so this issue will definitely be addressed for the 2023 season. We supply GPS tracks as well, which definitely make the riding easier.
Frederick J A.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Great biking on an iconic river through the major cities in grand luxury.
Denise P.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Overall the trip was enjoyable. But the food was quite bland. Also they asked about food restrictions/ preferences, but did NOT accommodate them in any way. The directions for the biking were lacking in detail and the maps could be more zoomed in, especially on the days with many turns and route marker variations. It should also be made clear that many of the routes were directly beside busy roads. It is a great itinerary.
Sara K.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
Very well organized
Suggestions: make coffee available before breakfast.
Food was great and we loved the 4 course dinners, but the wait between courses was consistently a bit too long.
Brian B.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Passau to Vienna aboard the Primadonna
Austria
The boat was awesome! Clean and modern - like new.
I have taken many bike tours in Europe and this was the best.
The daily rides tended to be a comfortable 40-to-45 miles per day.
I rented a trail bike and my wife rented an e-bike - both were very serviceable.
ROBERT P.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Passau to Vienna aboard the Primadonna
Austria
We especially loved the town of Melk and a restaurant called Rathauskeller. It had great food and the waiter, Joseph, was very nice and a highlight of our trip. Another suggestion would be in Schlogen, on your first bike day, get off the ship a little early and go for a hike up to viewing point of the Scholgen UNESCO site.
The bike were really good quality. They come with a bike lock and two rear mounted panniers. The saddles are quite hard after a several hour bike ride, so if you're sensitive to that, I would suggest a gel seat cover of some sort. Most of the towns you Read More visit have awesome pedestrian zones, where you can lock up your bike and just wander from shop to shop without having to worry about cars. The bike paths themselves were very nice. They were mostly well labeled and separate from the street. The worst section of bike paths is actually on your first day, from Ottenheim to Linz. In Ottenheim the signs get a little vague as to which way to go, and entering Linz (a large city) you are on a bike path but facing oncoming traffic that is leaving the city, crossing streets that our actively being used by cars. All other paths were wonderful, and scenic. We felt very safe every day. I also highly suggest that someone from your party attend the nightly briefings on the next days bike path. This gave good information on what to expect. English is definitely not the primary language on the boat, but they do a good job of having a separate time to talk with the English speakers about what to expect. They also assign you a table in the dining room based on your primary language, so that was nice too.
All in all this was probably the best trip my wife and I have ever been on, and will do another one like it in the future.
Bruce E.
2 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
anna • 2 years ago Tripsite Staff
Thank you so much for this feedback and sharing your experience, it was great to connect with you via email to better understand this situation. Falling on an ebike is awful, I can understand how disappointing (and surely painful) this was and especially on the 2nd day of cycling. I am happy our crew was able to assist and ultimately ensure you received the care you needed. We hope you continue to heal and recover, and please don't hesitate to reach out if I can help you in any way in the future.
Jodi A.
3 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
We really enjoyed the diversity on the ship. English was definitely the second language, but people did their best to be welcoming and accommodating. It’s important that people understand and are willing to go with the flow! The paths weren’t always as clear as they were supposed to be, so be prepared. We were thankful that all paths eventually went to the Danube!
David W.
3 years ago
Verified Reviewer
Primadonna
Along the Danube - Four Country Tour
Austria, Germany, Slovakia, Hungary
What we were left with instead was a vague set of instructions that led us to the wrong place and a group of suspected fellow passengers (none spoke English) also waiting in several places for the bus. We tried your 800 number. No one answered. We tried the local “help line”. The person who answered did not speak English. There was no one at the presumed site to board the Read More bus to inform us that we were at the correct location. Had the original one not broken down and caused an unexpected delay, we would have never made it to be bus, even though we left our hotel two hours earlier. Two unexpected cab fares and hours of stress wondering if we would actually make embarkation is not the way to start a voyage. We must have been your only clients on board, and that explains quite a lot of what happened. The only other English-speaking passengers were Danish. Daytime announcements were only made in German.
FOOD
If I were asked to describe the food on this voyage with one word it would be: BLAND. Presentation 10. Taste 3. Selection 2. They need to invest more in spices to make it taste better and less on garnish to make it look good.
PERSONNEL
The saving grace was the attitude and professionalism of all those who worked on board, from the Captain helping get the bicycles ashore, to the ladies at the information desk, to our waiter, bartender, and cabin stewardess. All worked hard, were extremely helpful, and I have no complaints whatsoever.
CYCLING EXPERIENCE
The bicycles were good quality, well-maintained, and those who instructed us in their use were quite helpful. The young lady who instructed us each evening about the day ahead was superb. But her graphics, maps, handouts, were awful. The biking experience itself was nothing like I imagined. Cars, trucks, pedestrians, and multitudes of other cyclists all trying to pass on the left at any opportunity. Some very dangerous gravel trails and quite a bit of city riding with cars whizzing by at breakneck speed. The distance vs. time allowed created a “race to the finish line” experience rather than the comfortable, leisurely ride through the countryside with frequent stops to take in the scenery that I had come to expect from your promotional materials.
Four days into the voyage we learned that our original information that all on board were vaccinated was, in fact, not true. Both passengers and crew members were unvaccinated. No one wore a mask on board, and social distancing was impossible. In retrospect, the overcrowded dining room and three hour evening meals were just a breeding ground for COVID transmission. Thankfully, our COVID testing (required for reentry to US) was negative. Had it been positive and my trip extended for another two weeks of quarantine, I would be seeking monetary compensation from the cruise line.
There were other minor things. There was, literally, no “entertainment” on board. Someone played the piano in the bar 2 hours a day, but the promised “movies” in the evening followed by midnight snacks must have been more of those “older things” still in your promotional literature. There were no movies. No place to watch them. The theatre was used to store the bicycles. I suspect that’s why they dragged out the evening meal to upwards of three hours! Even the documents we received at embarkation mentioned (in German only) a “massage” included in our tickets. But no one at the customer service desk seemed to understand what I was talking about when I inquired, and not once during the voyage was anyone working in the indoor sauna area. And to think, I was forced to pay an additional 150 Euros to “rebook” this voyage when the one I put down a deposit for (in January, 2020, no less) was cancelled by the cruise line due to COVID restrictions in travel. They were unable to fulfill the contract, and I had to pay more to protect my deposit! Dare I say it? Bait and switch.
And I do not blame the tour company entirely for this deception. Your promotional materials, time and again, “had not been updated” when I inquired prior to sailing about discrepancies I found in them. The video on your website from someone who had taken the tour presented a world totally foreign to the experience we endured. I suspect that during the COVID delay the ship or line was sold to some new company and the new owners were cutting costs at every turn. The crew told us ours would be the last voyage for this boat using the bicycling format.
Carla • 3 years ago Tripsite Staff
Hi David, It was nice chatting with you and thank you for your kind consideration.
As I mentioned, Passau docking authorities are very strict and can announce docking changes at short notice and without reason. While it may have appeared there was nothing going on, we don't have any control over this.
I don't understand why our 1-800 number did not work. My personal cell phone number is listed in all tour documents for emergencies, as well as in our 800 number voicemail message.
For the 2021 sailing season, we could never guarantee that all passengers and crew were vaccinated.
I'm sorry the whole experience did not meet your expectations. I've refunded you the rebooking fees and hope we may able you again in the future. - Carla from Tripsite
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