2 Star Bordeaux - Châteaux, Rivers & Wine Tour Reviews — 1 to 5 of 5
Easy–Moderate Bike + Boat Tour in France
The region of Bordeaux, located in sun-drenched, south-west France is the perfect setting for a bike and boat tour. Set at the confluence of the Garonne River and the Gironde estuary, it is one of…
Rick M.
4 years ago
Verified Reviewer
The boat was quite old and noisy. Due to either river conditions or dock accommodations, the skipper had to move the boat off the dock multiple times during the days and at night, disrupting sleep for many of the guests. Air conditioning did not work in several of the cabins, and the crew was very slow to repair. At our "welcome aboard" briefing, we were told that there were 130 life vests on board the vessel, and that was the extent of the safety briefing - nothing about where they were located or how to don them. No word about where fire extinguishers were located. Nothing about how to get off the boat in an emergency. If there was an AED on board, it was well hidden!
Several of the young ladies in the crew were very friendly and helpful to the passengers, but others were not very helpful at all - The Captain could best be described as an old Curmudgeon. Time for him to retire! The bikes were Read More old and somewhat worn out. Very little help from the crew with getting them set up and ready to roll each day. The first day of "bike fitting" was pandemonium, with 80+ people all trying to get their bikes at once. Probably could have been a little better organized - as could several other aspects of the trip. Our guide was trying very hard to do the best he could, but he was handicapped by a lack of experience and local area knowledge. His regular job was working in the office for the boat company, and I suspect he was pressed into service as a guide, probably because so many people requested the guided option.
The food was generally good, but there was no choice during evening meals. If you happened not to like duck, too bad!
While the crew and the company had no control over the weather, it rained almost every day, and to top it all off, I found I really prefer California/Washington wines to any we tasted in the Bordeaux region.
While this was our first barge experience, we have taken many other cycling trips, with other companies. In general, they have all been far more organized an better executed than this trip. The bikes were always better in quality and better maintained by the crew. The tour leaders were far more informed and informative about the areas we were riding in.
Bottom line: I will not take another bike/barge trip through your company, nor can I recommend your trips to others.
Diane F.
4 years ago
Verified Reviewer
So the food was very disappointing for the price we paid for this trip. The food servers were very friendly and worked hard to please. The bike mechanic was great and solved any issues we had with the bikes. The captain of MS Bordeaux was always impatient and gruff with passengers as we disembarked each day. On the Danube trip, the staff ensured the bikes were on land for us each day. The GPS's in Bordeaux did not work most of the time and the maps in the books need updating - this is a comment that has been in the Bordeaux reviews for several years now. A team discussion and group effort allowed us to find our way.
The most disappointing aspect of the trip is that my concerns were expressed to Tripsite and left unanswered for over a month until I called Tripsite back, and nothing was resolved for me. Just be sure to evaluate if the quality of food and customer service are an important part of your trip - otherwise, enjoy the great rides!
Beth M.
5 years ago
Verified Reviewer
I am commenting on the Bordeaux tour which I decided to go on last minute. If I had done my research on the boat & room size I wouldn’t have gone. My husband is 6’6” and the cabin was too small & very uncomfortable. I don’t know how it gets the Comfort Plus rating, all of the cabins on the lower level with the exception of one were all very small, & from other fellow pax comments, the upper level was not much better. This was our third trip with TripSite, we thoroughly enjoyed the 2 prior trips. We are sorry to say that the Bordeaux trip was underwhelming as far as scenery & bike routes.
Wendy from Tripsite • 5 years ago Tripsite Staff
Hi Beth,
I'm sorry that you found the boat not up to the comfort plus standards you are used to from your other tours. Yes, the cabins on this boat are smaller than other boats in this class. To clarify the classification...in the past, boats that offered air conditioned cabins were automatically placed in the comfort plus category which is why this boat was in that class. However, we have recently reconfigured our boat classification system and now rate the Bordeaux boat in the comfort class. I personally think the scenery doesn't get much better than this beautiful region of France!
Lisa S.
6 years ago
Verified Reviewer
We traveled on the ship Bordeaux in France. The bike routes were beautiful, but the instructions provided by not so great. No worries, we had maps and a GPS, we made each day into an adventure!!!
Veronica H.
7 years ago
Verified Reviewer
Bordeaux the best city on trip for us. Trip is not easy because of traffic and hills---scary!!!
Wendy from Tripsite • 6 years ago Tripsite Staff
This tour is a mix of days with flat/easy riding and days with occasional hills/moderate riding hence the rating easy/moderate. It is important to keep in mind that our ratings are based on riders who ride often and are accustomed to riding on varied paths and terrain. There are times that you will be on shared roads and depending on the time of day, you may encounter some traffic so we recommend a vest like our reflective one.
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