1 Star Belgium Tour Reviews — 1 to 4 of 4

4.7 out of 5

 


randall r.
1 year ago

Verified Reviewer

  Fluvius Amsterdam to Bruges
Netherlands, Belgium

I was very disappointed with this trip! Not only were the cabins very small, they were completely enclosed with no external air flow systems. So, when one person in our group came down with COVID, it quickly spread to 4 more.

Since I had been rooming with one of the persons who tested positive, I offered to leave the trip [so I would not spread the virus to other customers] with the understanding that the ship's crew would pay for my hotel stay in Gent Belgium and the cab fare from the boat to the hotel. Moreover, I expected the crew to give me a refund for the portion of the trip I could not use [not the entire sum, but just what they would save on meals, etc.]. However, after packing my suitcase, isolating from the rest of the customers on board, and preparing to deboard, I was told than not only was the crew not going to pay for the items they said they would, the crew insisted that I pay a surcharge of another 30 Euros for increased fuel costs.

Ed Carroll
5 years ago

Verified Reviewer

London to Amsterdam
England, France, Belgium, Netherlands

I did this "guided" bike tour from London to Amsterdam. There are many areas where improvement is needed.

We weren't given a map or App of the biking route as promised. We rode through many villages, resorts and towns from Dunkirk to Amsterdam but were not told the names of the towns, or the history of the towns - and we stopped only for "coffee breaks". When we asked what town we were in for the coffee breaks the guide was unable to tell us. We either used google maps or asked strangers where we were. Also, we biked past notable places of interest like the beach in Dunkirk where British troops were rescued during WWII - and the Dover Castle - but never stopped - even to take pictures. It was all about getting to the next hotel in time for dinner.

We weren't told the hotel we were staying in until we arrived at the hotel. We usually arrived at the hotel around 6pm and had little time to turn in our bikes for the night, get our Read More

Mark W.
5 years ago

Verified Reviewer

Around Romantic Bruges
Belgium

The trip was great, hotel, bikes, etc but was way overpriced. I could have booked the same or similar hotel myself on booking.com and asked the hotel to add the bikes. It would have cost hundreds of euro less for my 5-day trip. Tripsite didn't do anything else and didn't even answer my emails quickly when I did have questions. I never met a Tripsite employee. The hotel owner Paul at Fevery handled everything. My advice to others, is do it on your own and safe a lot of money for the exact same trip.

August D.
6 years ago

Verified Reviewer

  Zwaantje Bruges to Paris
Belgium, France

It's a shame that the incompetence and the misogynistic attitude of one person can affect what could have been a fantastic trip, our guide on several occasions got lost and we ended up doing many more kilometres of riding including a very long and steep hill climb that we had to walk in the hot sun.
I can not praise the Captain and crew of the Zwaantjie more highly it's a shame he has no control over the guides that are allocated to various trips.